What is the difference between Black Mule Systems and other powered wheels?

The main difference is how the wheels are powered. 

Other drive systems use powered motor hubs inside the wheels, similar to those used for electric scooters.

The Black Mule solution was designed around a potent, single axle motor, built for high torque with a differential. This results in a system that is more powerful by design, but also smoother and easier to control under load. The motor clutch actuates a built in brake for more control and safety, and both the motor and brake are fully sealed from the elements for added security.

How do I install the Black Mule system?

The installation depends on the kind of cart you have. Our goal is that you don't have to drill your nice cart in order to mount the systes. So we've created different mounting solution for different carts. We will give you detailed instructions on how to mount it. If you are in Los Angeles area, bring your cart and we will mount it for you free of charge!

What kind of battery do we use?

We use 2 x12V sealed lead acid batteries (connected in series). They are more affordable than Lithium batteries, and safer as well since they don't have the risk of exploding.

Can I use Block Battery to power the system?

Not recomendable. If the carts is heavy and the motor needs to pull a lot of power  from the battery, the breaker on the batteries may get tripped and will shut dow the battery

What kind of warranty do we offer?

We provide 1-year warranty on our systems, but we also offer 14-day satisfaction guaranteed... If you don't love it in the first 2 weeks, bring it back for a full refund.

Does Black-Mule support non-branded carts?

Absolutely. We designed our system with flexibility in mind and created different support systems for different type of carts. So we are always up for the challenge of providing a motorized solution to all kind of carts! Contact us to discuss your needs!

How long does the battery last?

Depending on how much you use it, charging the battery once a week will be more than enough for daily use. The mounted voltage display also shows the remaining battery.

Where are we located?

We are located in Southern California, in the beautiful city of Pasadena.

What is the weight rating for the drive system?

For carts with the 750W motor, an average of 500lbs
For carts with the 2000W motor, an average of 1000lbs

Can you apply this system to other kind of carts

Most likely. When we designed out systems, we had flexibility of installation in mind. Let us know what kind of application you are thinking to start a conversation on how to help you.

Are the batteries used on our systems safe to travel by plane?

Our system is powered by premium, sealed gel batteries designed with safety as a top priority. Unlike traditional lithium-ion options, these gel-sealed batteries carry absolutely no risk of explosion, making them fundamentally safer for transport and fully compliant with major transit regulations. While they are legally cleared and safe to travel by plane, we always recommend checking with your specific airline before departure, as individual carriers occasionally enforce their own distinct policy restrictions regarding battery transport.